Recruitment MEAL & Information Management Specialist at Danish Refugee Council - Cameroon

• Lead the creation, customization, and roll-out of information management systems that respond to DRC's monitoring, evaluation, and data analysis needs across all programs and sectors.
• Oversee the regular maintenance, updating, and security of DRC's databases, dashboards, and related platforms, ensuring reliability and accuracy of information.
• Standardize information management practices across projects in alignment with both global and country strategies.
• Design tools, templates, and guidelines that support accurate and high-quality data collection, entry, and management.
• Provide continuous technical guidance to MEAL and program implementation teams on the use and improvement of information systems.

• Coordinate data gathering, storage, and management for assessments, surveys, evaluations, and monitoring exercises, ensuring that robust knowledge management systems are in place.
• Partner with Area-based MEAL teams (Far North, Adamawa/East, and Northwest) to establish solid frameworks for data analysis, enabling reliable insights for decision-making and program improvement.
• Develop user-friendly dashboards, visualizations, and reporting tools to clearly communicate findings and track program performance.
• Work with program staff to interpret and apply data results in ways that strengthen program quality and relevance.
• Integrate geographic information systems (GIS) into data collection and analysis processes where suitable.

• Organize training sessions and mentoring for staff on the use of information management tools and systems, ensuring effective data management practices.
• Offer continuous technical support to Area Office staff and implementing partners, building their skills in data collection, management, and reporting.
• Support the MEAL team in delivering training on data analysis and reporting, contributing to stronger accountability and improved program outcomes.

• Safeguard the confidentiality and security of data in compliance with DRC's data protection framework and GDPR standards.
• Design and implement robust data quality assurance mechanisms to guarantee accuracy, consistency, and timeliness across program data.
• Conduct routine reviews and audits of data collection processes to detect and resolve potential weaknesses in data quality or protection.

• Partner with program teams, MEAL, and IT units to align data systems with broader programmatic strategies and ensure organizational data needs are met.

• Align information management practices with organizational monitoring, evaluation, accountability, and learning (MEAL) objectives in coordination with relevant departments.
• Contribute to knowledge management by capturing lessons learned, best practices, and case studies, and ensuring these insights inform future programming.

• Assess partner capacity and integrate realistic MEAL expectations into project design (e.g., measurement approaches, deliverables, reporting).
• Lead assessments of partner MEAL/IM capacities, facilitate training plans, and organize capacity-building activities with technical staff support from the Country Office, ensuring active partner participation for stronger ownership.
• Provide partners with tools and systems to comply with donor requirements and DRC's MEAL technical standards.
• Conduct regular monitoring and quality checks to verify partners' compliance with AAP, MEAL, and GDPR standards.
• Where feasible, assist partners in adopting and operationalizing the Core Humanitarian Standards within their organizational frameworks.
• Ensure partners inform communities about project closure, DRC partnership, and service transition.

• Undertake additional tasks as requested by the PDQM or Head of Programs.

• Bachelor's degree in a relevant field (international development, social sciences, statistics, public health, etc.) with at least 4 years of relevant experience, or a Master's degree in a related field.
• Minimum 5 years of proven experience in monitoring, evaluation, accountability, and learning within humanitarian and development programs.
• Background in working with INGOs, UN agencies, government bodies, and/or local authorities in refugee, migrant, or emergency contexts.
• Demonstrated ability to meet diverse donor requirements, including ECHO, SIDA, EU, DFAT, GIZ, OFDA, and UN agencies.
• Strong grasp of MEAL principles and processes, including database management and reporting.
• Practical experience in DRC's core sectors.
• Solid understanding of mixed-methods approaches, research methodologies, and evidence generation, including participatory practices.
• Proven knowledge of the Core Humanitarian Standards (CHS) and the ability to apply accountability and ethical principles in daily work.
• Advanced expertise in data collection design, implementation, and quality assurance, with practical use of tools such as Kobo Toolbox, ODK, and ComCare.
• Strong quantitative and qualitative analysis skills, with the ability to clearly communicate findings.
• Experience supporting partners within a partnership framework.
• Capacity to facilitate organizational learning processes across programs.
• Skilled in training and facilitation with diverse NGO stakeholders.
• Ability to manage competing priorities under pressure, within time and budget constraints.
• Proficiency in MS Word, Excel, PowerPoint, and Office365.
• Critical thinker with the ability to provide constructive feedback and foster a culture of continuous improvement.
• Strong motivation to learn and progress within the role.
• Excellent communication skills, adaptable to diverse audiences and stakeholders.
• Full professional proficiency in English.

• Knowledge of ArcGIS/QGIS and qualitative analysis software such as NVivo (or equivalents).
• Fluency in local languages or the language spoken by target communities (please specify).
• Experience working in fragile or insecure contexts, including familiarity with security management.
• Experience in designing and managing information management systems for large-scale humanitarian programs.
• Familiarity with commonly used data collection platforms such as Kobo Toolbox, ActivityInfo, CommCare, ODK, and DEEP.
• Proficiency with statistical software (e.g., SPSS, R) and data visualization tools such as Power BI.
• Certification in advanced MEAL courses/programs.

• Commitment to excellence and quality.
• Strong collaboration and teamwork.
• Ability to take initiative and lead when required.
• Effective communication across diverse audiences.
• Integrity and adherence to ethical standards.

• Ability to thrive in multicultural and multinational environments.
• Proactive mindset with genuine commitment to teamwork and collaboration.
• Strong interpersonal skills, including patience, diplomacy, and courtesy.
• Excellent organizational and multitasking abilities.
• Flexibility and adaptability to changing contexts.
• Strong analytical and critical thinking skills.
• High ethical standards in professional conduct.
• Team player with a positive attitude and sense of humor.

• The employee must comply with DRC's policies on safety, confidentiality, and ethics, including the Code of Conduct and Humanitarian Accountability Framework.
• Engaging in any other paid work during the contract period requires prior authorization from DRC.
• The employee shall refrain from any activities that could negatively impact DRC or its project implementation during the contract period.
• Media engagement (interviews, publication of photos or project-related materials) requires prior DRC approval.
• All project-related equipment loaned by DRC must be returned at the end of the contract or upon request.

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